Note 

• Do not expose bulbs to solvents.
• For optical safety, avoid looking directly
• into the light while in use.
• Warranty is effective only if the product is operated in the country which the product is purchased.
• Need to use adapter (Japanese socket)***
• Cures in flashes when in low heat (no stinging/pain from customers with sensitive nails)
• Please note that this product is made in Japan and sent via the USA - so due to shipping costs it does not come with any warranty. Purchasing this product will indicate your acceptance of this.

Warranty Statement:

Our 1-year warranty extends to all KOKOIST LED/UV Light. We provide complimentary repair services in the rare event of any faults during this period. Yet, customers are responsible for the shipping fee associated with sending the product to our Melbourne office for repairs.

It is important to note that in cases where damage is due to human error, customers will be responsible for covering both the repair fee and the associated shipping costs.

For any matters pertaining to warranty, we appreciate your cooperation in returning faulty products to Bee Lady Nails & Goods at our Melbourne office.

Nail mails are ready to ship within 1-2 days from Bee Lady Nails Melbourne warehouse.

All delivery is via Australia Post.

• Australia-wide: Standard takes 3 to 7 days; Express takes 1 to 3 days.
• New Zealand : Standard takes 3 to 7 days; Express takes 2 to 4 days.
• International: Please contact us for shipping rate via email: beeladynails.cs@gmail.com

• We offer a refund within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund of any kind. Unfortunately, we do not accept requests for refunds due to “change of mind.” 

• Please note that we do not accept exchanges, returns, or refunds on the following items: gift cards; all gels (unless they arrive damaged); personal care items such as files and drill bits; sale items; or for reasons of a change of mind.

• Due to the nature of the items being shipped internationally, there may be minor imperfections to the packaging of the goods. However, these will not impact the quality and use of the goods.
  
  If you receive a damaged or unusable item, please email us immediately. We'll promptly address the issue.

• Please keep in mind that the colour gels might appear slightly different, as the ingredients are natural and can vary during production due to the large batch sizes.

Read more on Refund Policy - Click here

At Bee Lady Nails, your safety and satisfaction are our top priorities. We’re proud to offer high-quality nail products. To ensure your safety and the best experience, please keep the following in mind:

Avoid Skin Contact: Nail products are intended for use on nails ONLY. Do not apply to severely damaged or infected nails. Avoid direct contact with skin to minimise irritation risks, and ensure gels are fully cured during application.

Stay Informed: If you have sensitivities or allergies, review the product’s Safety Data Sheet (SDS) before purchase. Should irritation occur, discontinue use immediately and seek medical advice.

Attend Professional Courses: We recommend attending professional courses to ensure safe and effective product application.

If you have any concerns about potential sensitivities or reactions, we recommend reviewing the product information carefully or reaching out to us before making a purchase. While we strive to provide the best guidance, individual reactions can vary. We are here to help you find the products that best suit your needs and ensure the safest possible experience.