Liquid error: Could not find asset snippets/handy-preorder.liquid Skip to content
FREE GIFT FOR ORDER OVER $150. FREE EXPRESS SHIPPING FOR ORDER OVER $250
FREE GIFT FOR ORDER OVER $150. FREE EXPRESS SHIPPING FOR ORDER OVER $250

FAQ

PRODUCT SOURCING

At Bee Lady Nails, we directly work with KOKOIST USA, VETRO Bella Nail JAPAN, and Palette Carys THAILAND/TAIWAN to introduce their products to the Australian market. All gels are made in Japan.

 

Free Shipping

Order over $250 AUD express shipping Australia-wide.

Order over $450 AUD with free standard shipping New Zealand-wide.


Order over $850 AUD for free standard shipping worldwide.

 

Do you offer refunds?

We only offer refunds if you have received a defective product. In the event that the item you have received is damaged or there are any other issues rendering the item unusable, please contact us immediately.

You can read about our Refund Policy Here

 

What do I do if I receive the incorrect or missing item?

If you have received the wrong item, or if something is missing from your order, we are sorry! Please email us straight away at beeladynails@gmail.com and we will arrange a replacement or refund for you as quickly as possible. For a faulty item, we request that you also include a photo of the fault. 

 

PRODUCT VIEWING & PICK-UP

If you wish to see or pick-up products, you can visit our studio at Level 2/8 Rankins Lane, Melbourne 3000. Appointment based only. Send a DM to @beeladynails.and.goods or an email to beeladynails@gmail.com to book.